Order Processing

 

All orders placed by 4pm EST M-F are processed and prepared for shipping usually within 1 business day of order confirmation.

  • Same-Day Shipping: Orders for in-stock items received before 4:00 PM EST typically ship out the same business day.

  • Business Days: Orders are processed and shipped Monday through Friday, excluding major US holidays. Orders placed after the 4:00 PM EST cutoff or on weekends/holidays will begin processing on the next business day.

 

Shipping Rates and Delivery Estimates

 

We offer competitive flat-rate shipping options utilizing major carriers like FedEx and UPS.

Shipping Method Estimated Delivery Time (After Processing) Shipping Cost
Standard Flat Rate 4-7 Business Days
Overnight/Next-Day 1 Business Day

Note on Overnight/Next-Day:

  • This service is available for in-stock items only and must be placed before the 4:00 PM EST cutoff.

  • Delivery to certain remote or non-continental US locations may be excluded.

 

Shipping Destinations

 

  • Domestic Shipping: We ship to all addresses within the United States.

  • International Shipping: We currently do not offer international shipping but, please reach out to us at support@leviathanmarinesupply.com, and we will see what we can do to help. 

 

Shipment Confirmation and Order Tracking

 

Once your order has shipped, you will receive a Shipment Confirmation email that will include your tracking number(s). The tracking number will be active within 24 hours.

 

Damages, Lost, or Stolen Packages

 

Leviathan Marine Supply is not liable for any products damaged or lost during shipping. However, we are committed to ensuring you receive your order.

  • Damaged Orders: If you received your order damaged, please contact our Customer Support immediately at 770-727-5514 within 24 hours of delivery. You must save all packaging materials and damaged goods before filing a claim.

  • Lost or Stolen Orders: If the tracking shows your package was delivered but you did not receive it, please contact us. We will assist you in initiating a claim with the carrier. All claims for lost or damaged shipments billed to a third-party shipping account must be initiated by the account holder.

 

Returns and Exchanges

 

For information on returning a product, please see our full Return Policy page: Returns

  • Return Authorization: All returns require a Return Merchandise Authorization (RMA) number. Please contact us to begin the RMA process. 

  • Restocking Fee: Returns may be subject to a restocking fee of up to .